State Farm® Insurance Agent Chuck Taylor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jake Fitzgerald
August 10, 2025
5
out of
5
rating by Jake Fitzgerald
"Attended a presentation on Social Security and Medicare provided by Chuck and Jessica this past Monday. Very informative as I approach 65 years old. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Greg Pollitt
August 10, 2025
5
out of
5
rating by Greg Pollitt
"This seminar was very informative and was put on very professionally by Chuck Taylor and his assistant."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mark Plotts
August 8, 2025
5
out of
5
rating by Mark Plotts
"I have been with Chuck Taylor insurance for decades. I've always been met with helpful friendly professional services. Last year's the catastrophic flash flooding event left us in quite a tight spot... I called, scheduled an appointment after all the receipts had came in, and was met in the man's office with concern, compassion and a true mission to ensure all was taken care of. Not only the financial aspects of being through such a difficult event, I was also met with concerns of a friend that things were going to be okay. And now at this point of my life I'm also being met with concerns of ensuring my retirement will be just as pain-free. A seminar diving into the particulars was certainly a piece of mind and very informative..Thank God for Chuck Taylor and his staff. More than just good neighbors.."
Stacy Lee
July 23, 2025
5
out of
5
rating by Stacy Lee
"Been with Chuck and state farm for many many years and before that my father in law was with chucks father great family business."
We responded:
"Thank you, Steve. It’s been a pleasure serving you. "
Julie McCleary
July 15, 2025
5
out of
5
rating by Julie McCleary
"I have had State Farm for my Medicare since I turned 65 over a year ago and I cannot say enough good about Jessica Bak!!! She has gone above and beyond to help me with anything I need for my Medicare!!! She is absolutely amazing!! She is so up on top of everything she takes the time to help me and even did on a Sunday. She is always there when I need her. She’s absolutely the best at her job!!!! I would recommend Jessica Bak to everyone!!!"
We responded:
"We’re thankful for your feedback, Julie! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Bruce Abbott
June 20, 2025
5
out of
5
rating by Bruce Abbott
"We were having problems with our mother's Medicare billing, along with figuring out her long term care coverage. During our visit with Jessica Bak she was able to make the right contacts, ask the right questions, and figure out the answers to our questions. She'd make a great detective! Couldn't ask for a better problem solver - she's the best. Highly recommend."
We responded:
"Thank you so much for your thoughtful review, Bruce! We’re thrilled to hear that Jessica was able to step in and provide clarity during a stressful time. Her dedication to helping others and her problem-solving skills truly set her apart—we agree, she’d make a great detective! We appreciate your recommendation and are always here to support you and your family with any insurance or coverage needs. - Chuck"
Sue Lefler
June 13, 2025
5
out of
5
rating by Sue Lefler
"This State Farm office in Canton, Illinois is wonderful. With Jessica's help, she explained everything. I would recommend State Farm to anyone."
We responded:
"Thank you so much, Sue! We’re thrilled to hear that Jessica was able to clearly explain everything and make your experience a great one. We truly appreciate your kind words and recommendation. It means a lot to us to serve Good Neighbors like you here in Canton! - Chuck"
Sandra Tomich
May 29, 2025
5
out of
5
rating by Sandra Tomich
"Jessica is awesome to work with...goes over and above to help and get answers"
We responded:
"Thank you, Sandra! We’re so glad to hear that Jessica went above and beyond for you—she truly cares about helping our customers feel confident and informed. We appreciate your kind words and your trust in our team!"
jason sale
May 23, 2025
5
out of
5
rating by jason sale
"Always helpful and easy to work with!"
We responded:
"Thanks so much, Jason! We’re glad that working with our team has been smooth and helpful. We’re always here to make things easier for you—just reach out whenever you need us! - Chuck"
Teresa Robinson
May 19, 2025
5
out of
5
rating by Teresa Robinson
"Mae is the best. She really cares about her customers. I am so thankful she was able to help get my daughter’s insurance going for her!!"
We responded:
"Thank you so much for the kind words, Teresa! We’re thrilled to hear that Mae provided such caring and helpful service—she truly goes above and beyond for our customers. We’re grateful you chose our team to help your daughter get her insurance started, and we’re always here whenever you need us! - Chuck "
Dave Tucker
May 15, 2025
5
out of
5
rating by Dave Tucker
"Thanks to Mr. Chuck Taylor for going above and beyond. I want to say that I will recommend him to anyone."
We responded:
"Hi Dave, thank you so much for the thoughtful update! We're thrilled to hear that our dedication made such a positive impression. Your recommendation means the world to us, and we're grateful for the opportunity to be of service. If you ever need anything, we're just a call or visit away! - Chuck"
Pam Douglas
May 2, 2025
5
out of
5
rating by Pam Douglas
"This agency is top notch. Always helpful with vehicle insurance and very quick to reply. I am retiring soon and Jessica helped me with all of my medical plans and I could have not done it without her. The knowledge she has is also a great asset to this agency. So grateful that I switched to them and would encourage anyone even thinking about changing insurance to give them a look!!!!"
We responded:
"Thank you so much, Pam, for your kind words and trust in our team! We’re thrilled to hear that Jessica was able to support you through such an important transition—retirement is a big milestone, and we’re honored to be part of your journey. Your feedback means the world to us, and we’re grateful you chose to switch to our agency. If you ever need anything, we’re always just a call or visit away. Enjoy your well-earned retirement! - Chuck "
Jessica Seward
April 28, 2025
5
out of
5
rating by Jessica Seward
"Extremely helpful & professional! I highly recommend state farm & ask for Shelley!!"
We responded:
"Thank you, Jessica, for the wonderful recommendation! We’re thrilled to hear Shelley made your experience such a positive one. We strive to provide helpful and experienced service each day. We truly appreciate your support and look forward to being here for you whenever you need us! - Chuck "
Kyle Williams
April 2, 2025
5
out of
5
rating by Kyle Williams
"I love the fact that if I have any issues there is a local office! That is a huge plus! Anytime I have issues arise, Chuck or one of the office ladies are more than happy to help and get my issues resolved! They have been around forever it seems like, they know what they are doing! Would definitely recommend!!!"
We responded:
"Thank you for your thoughtful review, Kyle! We truly appreciate your support and are glad to hear that having a local office makes a difference for you. Our team is here to provide personalized assistance and ensure your needs are met. Your recommendation means a lot to us, and we’re grateful for the opportunity to serve you! – Chuck"
Chris Juliusson
March 28, 2025
5
out of
5
rating by Chris Juliusson
"Jessica Bak was a tremendous help with my issue. She was very professional and polite."
We responded:
"Thank you, Chris! We’re so glad to hear that Jessica provided you with professional and courteous assistance. We appreciate your feedback and are always here to help! - Chuck"
Doug Painter
March 28, 2025
5
out of
5
rating by Doug Painter
"Great customer service!"
We responded:
"Thank you, Doug! We truly appreciate your kind words. Providing great customer service is our top priority, and we're glad to hear we met your expectations. If you ever need anything, we’re here to help! - Chuck"
Jay Denning
March 24, 2025
5
out of
5
rating by Jay Denning
"Shelley Courtney is freaking awesome! One phone got me a complete review of all of our policies, a little magic and communication, changed a few things and started saving me money on the spot! Chuck and staff are the best!"
We responded:
"Jay - thank you so much for this review! Kudos to Shelley for helping you with your insurance. We are always trying to save people money any way we can. 5 stars! Thank you. "
Rebecca Werland
March 17, 2025
5
out of
5
rating by Rebecca Werland
"We have been clients of State Farm for nearly twenty years and have had excellent service every time we needed to file a claim or modify a policy. Shelley has been extremely patient and helpful; most recently, she helped me price car insurance policies on different vehicles we were considering while we were shopping for a new car. The information she provided helped us make our final decision. Thanks, Shelley!"
We responded:
"Thank you so much for your kind review, Rebecca! We're thrilled to hear that Shelley was able to assist you with your auto insurance and during your shopping process. We truly appreciate your loyalty over the years and are glad we can continue providing excellent service! -Chuck"
jeffery chapai
March 4, 2025
5
out of
5
rating by jeffery chapai
"Always more than helpful when things happen. Can't say enough about Shelly Courtney and the thehelp she has been to our entire family.She always goes above and beyond to make sure we are satisfied as does the rest of the staff"
We responded:
"Thank you, Jeff! We’re so happy to hear Shelley and the rest of the team have been able to go above and beyond for your family. It’s our pleasure to always be there when you need us. We appreciate your kind words and are here for you anytime! - Chuck"
Carmen Ramirez-KInsey
February 18, 2025
5
out of
5
rating by Carmen Ramirez-KInsey
"My dad had a lot of trouble with his medication insurance and Jessica went above and beyond to get him a policy that works with his current medications. She was amazing!"
We responded:
"Carmen - Helping people like your dad is what Jessica strives to do every day. She loves helping people with their medical insurance needs. Thank you for taking the time to write this 5-star review! "
Martha Mitchell
February 14, 2025
5
out of
5
rating by Martha Mitchell
"Chuck Taylor and his staff are very knowledgeable and great to their customers. Would recommend them to anyone needing insurance."
We responded:
"My staff and I are very appreciative of this review, Martha. We’ll be waiting in your corner whenever you and your family needs help. Can’t wait to see you again! - Chuck"
Brian Gorsuch
February 13, 2025
5
out of
5
rating by Brian Gorsuch
"Wife and I involved in vehicle crash. We were determined not to be at fault. Chuck and his staff have went above and beyond to assist us. Thank you."
We responded:
"Thank you, Brian. We appreciate your comments and 5 star review. "
Julie Edwards
November 7, 2024
5
out of
5
rating by Julie Edwards
"Chuck and Jessica are great to work with on insurance."
We responded:
"Hi Julie, thank you for your kind words! We’re delighted to hear that you’ve had a great experience working with Jessica & our team. Providing excellent service is our top priority, and we're glad we could meet your insurance needs. Please feel free to reach out anytime—we’re always here to help! - Chuck "
Tom H. Kruse
October 23, 2024
5
out of
5
rating by Tom H. Kruse
"Excellent service and always friendly. So happy I found these wonderful people."
We responded:
"Tom - We thank you for your 5 star review. We are happy you found us, too!"
cynthia bugos
October 16, 2024
5
out of
5
rating by cynthia bugos
"Chuck and his staff are always there to help me and my family. I'm so thankful to have them in my corner. Thank you all so much!!"
We responded:
"My staff and I are very appreciative of this review, Cynthia. - Chuck"