State Farm® Insurance Agent Chuck Taylor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jason sale
May 23, 2025
5
out of
5
rating by jason sale
"Always helpful and easy to work with!"
We responded:
"Thanks so much, Jason! We’re glad that working with our team has been smooth and helpful. We’re always here to make things easier for you—just reach out whenever you need us! - Chuck"
Teresa Robinson
May 19, 2025
5
out of
5
rating by Teresa Robinson
"Mae is the best. She really cares about her customers. I am so thankful she was able to help get my daughter’s insurance going for her!!"
We responded:
"Thank you so much for the kind words, Teresa! We’re thrilled to hear that Mae provided such caring and helpful service—she truly goes above and beyond for our customers. We’re grateful you chose our team to help your daughter get her insurance started, and we’re always here whenever you need us! - Chuck "
Dave Tucker
May 15, 2025
5
out of
5
rating by Dave Tucker
"Thanks to Mr. Chuck Taylor for going above and beyond. I want to say that I will recommend him to anyone."
We responded:
"Hi Dave, thank you so much for the thoughtful update! We're thrilled to hear that our dedication made such a positive impression. Your recommendation means the world to us, and we're grateful for the opportunity to be of service. If you ever need anything, we're just a call or visit away! - Chuck"
Pam Douglas
May 2, 2025
5
out of
5
rating by Pam Douglas
"This agency is top notch. Always helpful with vehicle insurance and very quick to reply. I am retiring soon and Jessica helped me with all of my medical plans and I could have not done it without her. The knowledge she has is also a great asset to this agency. So grateful that I switched to them and would encourage anyone even thinking about changing insurance to give them a look!!!!"
We responded:
"Thank you so much, Pam, for your kind words and trust in our team! We’re thrilled to hear that Jessica was able to support you through such an important transition—retirement is a big milestone, and we’re honored to be part of your journey. Your feedback means the world to us, and we’re grateful you chose to switch to our agency. If you ever need anything, we’re always just a call or visit away. Enjoy your well-earned retirement! - Chuck "
Jessica Seward
April 28, 2025
5
out of
5
rating by Jessica Seward
"Extremely helpful & professional! I highly recommend state farm & ask for Shelley!!"
We responded:
"Thank you, Jessica, for the wonderful recommendation! We’re thrilled to hear Shelley made your experience such a positive one. We strive to provide helpful and experienced service each day. We truly appreciate your support and look forward to being here for you whenever you need us! - Chuck "
Kyle Williams
April 2, 2025
5
out of
5
rating by Kyle Williams
"I love the fact that if I have any issues there is a local office! That is a huge plus! Anytime I have issues arise, Chuck or one of the office ladies are more than happy to help and get my issues resolved! They have been around forever it seems like, they know what they are doing! Would definitely recommend!!!"
We responded:
"Thank you for your thoughtful review, Kyle! We truly appreciate your support and are glad to hear that having a local office makes a difference for you. Our team is here to provide personalized assistance and ensure your needs are met. Your recommendation means a lot to us, and we’re grateful for the opportunity to serve you! – Chuck"
Chris Juliusson
March 28, 2025
5
out of
5
rating by Chris Juliusson
"Jessica Bak was a tremendous help with my issue. She was very professional and polite."
We responded:
"Thank you, Chris! We’re so glad to hear that Jessica provided you with professional and courteous assistance. We appreciate your feedback and are always here to help! - Chuck"
Doug Painter
March 28, 2025
5
out of
5
rating by Doug Painter
"Great customer service!"
We responded:
"Thank you, Doug! We truly appreciate your kind words. Providing great customer service is our top priority, and we're glad to hear we met your expectations. If you ever need anything, we’re here to help! - Chuck"
Jay Denning
March 24, 2025
5
out of
5
rating by Jay Denning
"Shelley Courtney is freaking awesome! One phone got me a complete review of all of our policies, a little magic and communication, changed a few things and started saving me money on the spot! Chuck and staff are the best!"
We responded:
"Jay - thank you so much for this review! Kudos to Shelley for helping you with your insurance. We are always trying to save people money any way we can. 5 stars! Thank you. "
Rebecca Werland
March 17, 2025
5
out of
5
rating by Rebecca Werland
"We have been clients of State Farm for nearly twenty years and have had excellent service every time we needed to file a claim or modify a policy. Shelley has been extremely patient and helpful; most recently, she helped me price car insurance policies on different vehicles we were considering while we were shopping for a new car. The information she provided helped us make our final decision. Thanks, Shelley!"
We responded:
"Thank you so much for your kind review, Rebecca! We're thrilled to hear that Shelley was able to assist you with your auto insurance and during your shopping process. We truly appreciate your loyalty over the years and are glad we can continue providing excellent service! -Chuck"
jeffery chapai
March 4, 2025
5
out of
5
rating by jeffery chapai
"Always more than helpful when things happen. Can't say enough about Shelly Courtney and the thehelp she has been to our entire family.She always goes above and beyond to make sure we are satisfied as does the rest of the staff"
We responded:
"Thank you, Jeff! We’re so happy to hear Shelley and the rest of the team have been able to go above and beyond for your family. It’s our pleasure to always be there when you need us. We appreciate your kind words and are here for you anytime! - Chuck"
Carmen Ramirez-KInsey
February 18, 2025
5
out of
5
rating by Carmen Ramirez-KInsey
"My dad had a lot of trouble with his medication insurance and Jessica went above and beyond to get him a policy that works with his current medications. She was amazing!"
We responded:
"Carmen - Helping people like your dad is what Jessica strives to do every day. She loves helping people with their medical insurance needs. Thank you for taking the time to write this 5-star review! "
Martha Mitchell
February 14, 2025
5
out of
5
rating by Martha Mitchell
"Chuck Taylor and his staff are very knowledgeable and great to their customers. Would recommend them to anyone needing insurance."
We responded:
"My staff and I are very appreciative of this review, Martha. We’ll be waiting in your corner whenever you and your family needs help. Can’t wait to see you again! - Chuck"
Brian Gorsuch
February 13, 2025
5
out of
5
rating by Brian Gorsuch
"Wife and I involved in vehicle crash. We were determined not to be at fault. Chuck and his staff have went above and beyond to assist us. Thank you."
We responded:
"Thank you, Brian. We appreciate your comments and 5 star review. "
Julie Edwards
November 7, 2024
5
out of
5
rating by Julie Edwards
"Chuck and Jessica are great to work with on insurance."
We responded:
"Hi Julie, thank you for your kind words! We’re delighted to hear that you’ve had a great experience working with Jessica & our team. Providing excellent service is our top priority, and we're glad we could meet your insurance needs. Please feel free to reach out anytime—we’re always here to help! - Chuck "
Tom H. Kruse
October 23, 2024
5
out of
5
rating by Tom H. Kruse
"Excellent service and always friendly. So happy I found these wonderful people."
We responded:
"Tom - We thank you for your 5 star review. We are happy you found us, too!"
cynthia bugos
October 16, 2024
5
out of
5
rating by cynthia bugos
"Chuck and his staff are always there to help me and my family. I'm so thankful to have them in my corner. Thank you all so much!!"
We responded:
"My staff and I are very appreciative of this review, Cynthia. - Chuck"
Cary Miller
May 24, 2024
5
out of
5
rating by Cary Miller
"Very friendly, knowledgeable, and helpful staff. State Farm has always treated me fairly."
We responded:
"Cary - Thank you for your 5 Star Review. My staff and I appreciate your business. "
Big Bad D In The Round
May 6, 2024
5
out of
5
rating by Big Bad D In The Round
"Staff very professional and responsive"
We responded:
"Thanks for the review! My office strives to maintain professionalism and responsiveness in all our interactions. Feel free to let us know if there's anything else we can do for you. "
Nick Essex
June 29, 2023
5
out of
5
rating by Nick Essex
"Austin Chapman at the Chuck Taylor State Farm Office in Canton, IL has went above and beyond helping my family with home and auto insurance recently. Austin’s hard work and dedication to his clients is greatly appreciated. Shelley Courtney also offered to keep the office open late for my family to turn in paperwork! We highly recommend Chuck Taylor State Farm Office for all insurance needs!"
We responded:
"Nick - Thank you for taking the time to review us. Austin and Shelley are great staff as are all of my staff. I couldn't operate without them. "
Jenna Howard
May 25, 2023
5
out of
5
rating by Jenna Howard
"Always incredibly helpful, kind and understanding! The office is clean and everyone's very friendly and quick to help! I've been going here for years and recommend them highly!"
We responded:
"Jenna - Thank you for taking the time to give us a 5 Star review. We work hard to be the agency people want to do business with. "
Cindi Nichols
March 22, 2023
5
out of
5
rating by Cindi Nichols
"Chuck Taylor State Farm in Canton IL. Is highly recommended. Jessica is sooo sooo helpful regarding health insurance after medicare. She has answered. All my concerns."
We responded:
"Cindi - We thank you for taking the time to give us a 5 star review. I am so thankful to have Jessica on my team. "
Kati Hartline
February 24, 2023
5
out of
5
rating by Kati Hartline
"I worked with Austin and he did a wonderful job. 10/10 customer service at Chuck Taylor State Farm!"
We responded:
"Kati - 10/10 customer service is great. Thank you for rating us. We appreciate this. Austin has been doing a great job for my agency. "
Nancy Holloway
February 23, 2023
5
out of
5
rating by Nancy Holloway
"Very friendly and helpful agent and staff! I'm new to them and any questions I had was answered in terms I understood."
We responded:
"Nancy - We very much appreciate you taking the time to review us. Thank you for the 5 star review. We strive to do business in a way that makes people feel comfortable and in a way that they understand. "
Ellen Milleson
February 18, 2023
5
out of
5
rating by Ellen Milleson
"Tiffani is knowledgeable of the insurance plans we requested. She worked us in to her schedule last minute and we are happy with our interaction."
We responded:
"Thank you, Ellen. A review lets us know how we are doing. Thank you for the 5 Star Review. "